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Website Policies

These terms tell you the rules for using our website ("site").

WHO WE ARE AND HOW TO CONTACT US

The website at Floriology.co.uk is operated by Floriology Limited (“we”, “us”, “our” and “ours”). We are registered in England and Wales under company number 10976828 and our registered office is at c/o Ellacotts LLP, Countrywide House, 23 West Bar, Banbury, Oxfordshire, OX16 9SA. Our main trading address is Nicholsons, The Park, North Aston, Bicester, Oxfordshire, OX25 6HL.

To contact us, please email hello@floriology.co.uk.

ACCEPTANCE OF OUR TERMS

By accessing and continuing to use this site you acknowledge and agree that you do so upon these terms. If you do not agree to these terms of use, please refrain from using our site. All contents of this website are subject to these terms and conditions and, where relevant, any further terms that are specific to a particular part of this site.

ADDITIONAL TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

  • Our Cookie Policy, which sets out information about the cookies on our site.

LIMITATION OF LIABILITY

You agree that you use this site entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage (including without limitation direct, indirect, incidental or consequential loss, loss of profits and other financial or economic loss or any kind) which may be caused to you, your computer equipment or to any third party arising out of or in connection with your use this site.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in, to and in respect of the content, information and materials appearing on this site are and remain the property of Floriology Limited or our third party licensors. The contents of this site are protected by copyright under international conventions. Users are permitted to read the contents and make copies for their own personal use. They may also give copies (in paper or electronic form) of reasonable extracts on an occasional basis free of charge to colleagues and clients for their personal use, on terms that: (i) our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged; (ii) the text is not altered in any way; and (iii) the attention of recipients is drawn to these terms.

You may not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. All other use and copying of any of the contents of this site, whether directly or by means of a hypertext link, is prohibited without our prior written consent.

EXTERNAL WEBSITES

We do not endorse and we are not responsible for the content of external websites that link to this site or which are linked from it. We have no control over the contents of those sites or resources.

SUSPENSION/WITHDRAWAL OF OUR SITE

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

GOVERNING LAW FOR DISPUTES

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

 

PRIVACY POLICY

We are committed to protecting the privacy and security of your personal information.

WHAT IS THE PURPOSE OF THIS POLICY?

This policy (together with our website terms of use) describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation ((EU) 2016/679) (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (Data Protection Legislation).

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

WHO ARE WE?

Floriology Limited is a floristry business. Our web site at www.floriology.co.uk is operated by Floriology Limited (“we”, “us”, “our” and “ours”). We are registered in England and Wales under company number 10976828 and our registered office is at c/o Ellacotts LLP, Countrywide House, 23 West Bar, Banbury, Oxfordshire,OX16 9SA.

For the purpose of the Data Protection Legislation, we are the “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy policy.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We obtain information about you when you use our website, for example: (i) when you fill in forms on our site, subscribe to any service, request further services, or contact us about products and services; (ii) if you contact us, we may keep a record of that correspondence; and (iii) we collect details of your visits to our site including traffic data, location data, weblogs and other communication data, and the resources that you access.

USE OF COOKIES

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. For more information on the cookies we may use and the purposes for which we use them see our Cookie Policy.

THE KIND OF INFORMATION WE HOLD ABOUT YOU

The personal information we collect might include your personal details (such as your name and/or address), email address, IP address, and information regarding what website pages are accessed and when.

HOW WE WILL USE INFORMATION ABOUT YOU

Situations in which we will use your personal information

We may use your information in order to:

  1. ensure that content from our site is presented in the most effective manner for you and for your computer;

  2. provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

  3. seek your opinions on the services we provide;

  4. carry out our obligations arising from any agreements entered into between you and us;

  5. allow you to participate in interactive features of our service, when you choose to do so; and

  6. notify you about changes to our services.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for.

In some circumstances (for example when we collect statistical data about our users' browsing actions and patterns) we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA SHARING

Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to administer the relationship with you or where we have another legitimate interest in doing so.

Which third-party service providers process my personal information?

“Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. All our third-party service providers are required to take appropriate security measures to protect your personal information. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

What about other third parties?

We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION  

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes of which we need to be made aware.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information. This enables you to receive details of the personal information we hold about you and to check that we are processing it. lawfully

  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your personal information to another party.

If you want to exercise any of the above rights, please email hello@floriology.co.uk.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

RIGHT TO WITHDRAW CONSENT  

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email hello@floriology.co.uk. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

CHANGES TO THIS POLICY

Any changes we may make to our privacy policy in the future will be posted on this webpage. This policy was last updated July 2018.

QUESTIONS REGARDING THIS POLICY

If you have any questions regarding this policy, please email hello@floriology.co.uk.

 

 

 

COOKIES POLICY

INFORMATION ABOUT OUR USE OF COOKIES  

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to use and browse our site, you are agreeing to our use of cookies in accordance with our Privacy Policy and this Cookies Policy.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Most browsers allow you to turn off cookies. Should you wish to do this, please refer to the 'help' menu on your browser. Switching off cookies may restrict your use of our site; this may also delay or affect the way in which our site operates.

From time to time we may use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to our website, the pages you have    visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.